Frequently Asked Questions
Your guide to effortless shopping and style at Feather & Noise.
What is your return policy for change of mind?
We offer returns for store credit on full-priced items within 14 days of delivery. Items must be in original condition with all tags attached and unworn.
How long does shipping take within Australia?
Standard shipping typically takes 3-7 business days, while Express shipping arrives within 1-3 business days depending on your location.
Do you offer international shipping?
Yes, we ship to selected international destinations. Shipping costs and delivery timeframes are calculated at checkout based on your specific region.
How do I know which size to choose?
Each product page features a detailed 'Size Guide' and specific fit notes. If you are between sizes, we generally recommend sizing up for a more relaxed, 'Feather & Noise' look.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, Amex), PayPal, and flexible payment options including Afterpay and Klarna.
Can I modify or cancel my order after it has been placed?
To ensure fast delivery, our warehouse begins processing orders immediately. Once an order is placed, we are unable to make modifications or cancellations.